Shipping policy


Your guide to OZ SMART delivery speeds and charges


All of our products are Fulfilled by Amazon (FBA) Multi-channel fulfillment.

When you buy direct from this website, OZ Smart covers the cost of Amazon Shipping rates to provide customers with FREE POSTAGE/SHIPMENT AUSTRALIA WIDE!

The below table is a delivery speed guide. Delivery  speeds for your delivery address will be confirmed during checkout before you complete your order . Various factors can impact delivery speeds and charges. Important information about these is below:

 

Delivery Speeds and Charges for Metro Areas of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth

As fast as 3-5 Business Days

Delivery Speeds to other metro areas, including: Gold Coast - Tweed Heads, Newcastle - Maitland, Sunshine Coast, Wollongong, Geelong, Hobart, Toowoomba, Ballarat, Bendigo, Albury-Wodonga, Coffs Harbour, Wagga Wagga, Mildura-Wentworth, Shepparton-Mooroopna.

5-7 Business Days
 Delivery Speeds and Charges to Regional and Remote Areas including Cairns, Darwin, Townsville, other regional cities and remote areas.

5-13 Business Days

 


 

Additional Information:

  • Delivery speeds may vary based on delivery location, item size and weight, during peak times and due to external factors such as adverse weather and the impacts of COVID-19. For these reasons, not all shipping speeds are available at all times and for all items and addresses.
  • If the item you're ordering is out of stock or unable to ship immediately, end-to-end delivery time may be extended. Speed guides apply to items that are in stock and ready to ship, if an item is out of stock, this will be indicated on the relevant product detail page and an estimated shipping date may be provided.
  • Delivery options for weekends and public holidays may be more limited than for business days.
  • In some cases, choosing a higher quantity for an item may make it ineligible for immediate shipping or change the available delivery options or speeds, because multiple units may not be available locally or at the same location. 
  • If your order contains multiple items, these may be shipped separately. Delivery options may vary for each shipment, depending on the item type and your delivery address. 
  • Content in this and related help pages may be updated from time to time (including delivery areas, charges and estimated delivery speeds).
  • If you do not receive your order or receive it late, please contact us. If due to our failure, you do not receive an item we ship, our liability is limited to refunding the amount paid by you to us for the item (including applicable shipping fees) or replacing the item (subject to availability). You may also have additional rights under the Australian Consumer Law.

 

 

When buying direct from OZ Smart on this website; we adhere to the Amazon shipping policy unless stated otherwise in this policy.

For more information on the Amazon Shipping policy, refer to the link below:

https://www.amazon.com.au/gp/help/customer/display.html?ref_=hp_bc_nav&nodeId=GGE5X8EV7VNVTK6R

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